Refunds
Refund policy
Short version: if you have not started the course, you get your money back.
If you have not started
Write to us within 30 days of buying and we will refund you in full, no questions asked. "Not started" means you have not opened the first module.
If you have started
Once you have begun the course we cannot refund it, because the material has been delivered. If something has gone wrong, email us anyway and we will look at it — this is a policy, not a wall.
If you do not pass the exam
You do not need a refund. Retakes are included at no extra cost, and your progress stays where it is. There is no limit imposed by us.
If you were charged twice
Email us and we will refund the duplicate immediately. You do not need to have started or not started anything.
How to request one
Email support@boaterready.com from the address you used to buy. Refunds go back to the original payment method and usually appear within five to ten business days, depending on your bank.
Questions about this page?
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